FREQUENTLY ASKED QUESTIONS

  • It’s super easy! Start with filling out the inquiry form. I’ll follow up within 1–2 business days to schedule your free 30-minute consultation call. During the call, we’ll chat about your brand, figure out the best package for your needs, and answer any questions you have. Afterward, I’ll send you a proposal within 1–2 business days. Once you sign the proposal and pay the deposit, we’re ready to go!

  • If you’re ready to fully invest and want both a complete brand identity and a multi-page website to showcase everything you do, the Signature Suite is your best fit. If you’re just starting out—or you only need a strong brand plus a sleek one-page website to share your services, portfolio, or links—the Brand Spark gives you a solid foundation without going full multi-page. And if a website isn’t a priority yet but you know your brand identity needs to look polished and professional, the Identity Edit is the perfect starting point.

  • Absolutely. Each package comes with a set list of deliverables, but if your business needs a little more—like social media templates, packaging design, or a pitch deck—we can explore add-on options. You’ll have a chance to let me know what you’re interested in on the inquiry form, and we’ll talk through it during our intro call before your proposal is created.

  • Within 1–2 business days (Monday - Friday), I’ll review your inquiry and follow up if we’re a good fit. From there, we’ll schedule your free consultation call to dive into your project — we’ll cover details like goals, timelines, pricing, and project phases. After our call, I’ll send over a custom proposal within another 1–2 business days. Once you’ve signed the proposal and paid the deposit, we’re officially in business and ready to bring your project to life.

  • Great question! I work within tailored design packages because I believe good design is more than just a logo—it’s about building a cohesive, professional brand that truly represents your business. So, while I don’t offer standalone logos, I’d love to work with you on a package that gives you everything you need. If you're just starting out, The Identity Edit is a great place to start. If you're ready for a little more, The Brand Spark is a solid next step.

  • It depends on the package you choose! Here’s the breakdown:

    ​The Identity Edit: Full brand identity

    4 - 5 weeks

    The Brand Spark: Full brand identity + Single page website

    5 - 7 weeks

    ​The Signature Suite: Full brand identity + Full web design

    8 - 10 weeks

    I work in phases and always build in time for your feedback to make sure everything is just right. Once you book, I’ll send you a detailed project timeline so we stay on track.

  • Here's the starting price for each package:​

    ​The Signature Suite: Brand Identity Design + Full Website Design

    starting @ $7,500

    ​The Brand Spark: Brand Identity Design + Single-page Website

    starting @ $4,500

    ​The Identity Edit: Brand Identity Design

    starting @ $2,500

     Add-ons or customizations may adjust the final cost of your package. I'll outline everything in your proposal so there are no surprises.

  • Yes! All packages require a non-refundable $500 deposit at the time of booking. This deposit goes toward the total cost of your package. After that, I offer payment installments based on the project length. Shorter project timelines may include 2 -3 installments, while longer projects may include up to 4 installments. Your specific payment schedule will be outlined in your proposal, and all payments must be completed before final deliverables are handed off.

  • I design on Squarespace, Showit, Framer, Webflow, and Shopify — so whether you’re running a service-based business, a creative portfolio, or a small online shop, I’ve got you covered.

  • Email is the best way! You can reach me at hello@creativelyjas.com. If you’re a client, you’ll also get access to a client portal where we’ll handle all communication, deliverables, and project updates in one convenient place.